Accessibility Statement
Last updated: March 2026
Our Commitment
HOApro.us is committed to ensuring that our website and document generation platform are accessible to all users, including those with disabilities. We believe that HOA governance tools should be usable by every board member, property manager, and homeowner — regardless of ability or the assistive technology they rely on.
We target conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as our accessibility standard. This means we aim to make our content perceivable, operable, understandable, and robust for the widest possible range of users.
Standards We Target
Our accessibility efforts are guided by the following principles from WCAG 2.1 AA:
Perceivable
All non-text content (icons, images) includes meaningful alt text. Color is never used as the sole means of conveying information. Text maintains sufficient contrast ratios (minimum 4.5:1 for normal text, 3:1 for large text) against background colors.
Operable
All interactive elements are reachable and operable via keyboard navigation. We provide visible focus indicators on all focusable elements. No content flashes more than 3 times per second. Skip navigation links allow keyboard users to bypass repeated header content.
Understandable
Form fields include clear labels and error messages. Pages have descriptive titles. The language of each page is programmatically specified. We avoid jargon where plain language alternatives exist.
Robust
Our HTML is semantically structured to support compatibility with current and future assistive technologies, including screen readers (NVDA, JAWS, VoiceOver) and voice control software.
Known Limitations
While we strive for full WCAG 2.1 AA conformance, we are aware of the following current limitations:
- Generated PDF documents: PDF files generated by HOApro.us may not be fully accessible to screen readers in all cases. We are working to improve PDF tagging and heading structure in generated documents.
- Complex form tables: Some multi-column form layouts on document builder pages may present navigation challenges for screen reader users. We are refactoring these to use more accessible list-based layouts.
- Third-party components: Some interactive UI components sourced from third-party libraries may not yet meet full WCAG 2.1 AA standards. We review and replace inaccessible components as they are identified.
We conduct periodic accessibility audits and address identified issues in our regular development cycle.
Feedback & Contact
We welcome your feedback on the accessibility of HOApro.us. If you encounter an accessibility barrier, have difficulty using any part of our site, or want to report a WCAG compliance issue, please contact us:
- Email: accessibility@hoapro.us
- Subject line: “Accessibility Feedback — [brief description]”
We aim to respond to accessibility feedback within 5 business days and to resolve reported barriers within a reasonable timeframe depending on complexity.
Alternative Format Requests
If you require any content from HOApro.us in an alternative accessible format — such as a plain-text version of a document template, a screen-reader-optimized document export, or an accessible version of a legal page — please contact us at accessibility@hoapro.us with your specific request.
We will make reasonable efforts to fulfill alternative format requests within 10 business days.
Formal Complaints
If you are not satisfied with our response to an accessibility concern, you may contact the U.S. Department of Justice’s Civil Rights Division or the relevant state agency responsible for enforcing disability rights and web accessibility standards in your state.